Q: How can I sign up for your newsletter?

A: It’s super easy—just click here to sign up for and you’ll be taken to the subscribe page.

Q: Are you active on social media?

A: Very. Follow us on Facebook, Instagram, and LinkedIn.

Q: Is there a community to talk with other Walter readers?

A: Yes! We have a Facebook Group called The Lounge that we consider an exclusive digital hangout for subscribers to talk about news, resources, advice, and Walter content. You can join here.

Q: How do I unsubscribe?

A: Sorry to see you go. You can unsubscribe using the link at the bottom of any Walter newsletter.


Q: Where can I submit feedback for the editorial team?

A: We appreciate all feedback whether it’s positive or constructive. You can fill out this quick survey here. Or you can just hit reply on any of the newsletters and we'll see your response.

Q: Can I change the time your newsletters get sent? I’m not on Eastern time zone.

A: Unfortunately, segmenting our readers by time zone is a feature not currently supported by our email service provider. We are looking into other potential solutions, and as soon as we find one that works, we’ll make a big announcement.

Q: What is Walter Newsletter’s political bias?

A: There isn’t one. One of the central goals of Walter is to maintain an unbiased, informative stance on current events.

Q: Where can I find old editions of Walter?

A: Here’s a link to our archive page!


Q: How does the referral program work?

A: At the bottom of each Walter newsletter you will find your custom referral code and referral hub. The code is what you send to everyone you know and convince them to sign up for Walter, and your referral hub is where you can track your progress and rewards.

Q: How do I refer people?

A: Scroll down to the “SHARE WALTER” section of the newsletter, from here, you can share Walter through email, social media, and more.

Q: How can I tell my referral count?

A: The "SHARE WALTER" section tells you how many referrals you have. Additionally, hit the "See how many referrals you have” button to access your personalized referral hub. From here, you can also see how many referrals you have, the amount of referrals needed for each prize, how many more you need for the next prize tier, and options to share Walter through email, social media, and more.

Q: I keep sharing my link with people, but my referral count isn’t changing

A: After someone signs up using your link, they need to confirm their email address (this ensures the email is legit). After they confirm, your referral count should be updated within a few hours. So if you’re not seeing your count updated, it means you need to bug your friends to confirm their email in their inbox.

Q: I reached a referral prize milestone, how can I redeem my Walter swag?

A: When you reach a referral milestone, you will be sent an email with instructions so you can redeem your prize. If you're redeeming multiple prizes at once, you will need to send a separate email for each referral tier. If you can't find this email in your inbox or have an issue with your order, feel free to reach out to us at feedback@thisiswalter.com


Q: How can I advertise with Walter?

A: Fill our partnership request form here. Someone on our incredible brand partnerships team will contact you with more information if it seems like a good fit.

Q: I want to partner with a Walter product

A: We’re flattered. Email feedback@thisiswalter.com and, if we think it’s a good fit for partnership, we’ll get back to you.


Q: I haven’t been receiving Walter

A: Hope you haven’t missed us too badly!There are a few reasons why this might be happening and some ways to fix this:

If none of these are the case, email us at feedback@thisiswalter.com. Feel free to catch up on any issues you’ve missed on our archive page.

Q: Can I switch over my email address to a new one?

A: Of course. If you scroll to the bottom of the newsletter and hit the “Update Email Preferences” button, you can switch email addresses without losing your referrals.

Q: I need to change my email address, but don’t have access to my old email.

A: Email feedback@thisiswalter.com with your old email address as well as the new email address you would like Walter to go to. We’ll get this updated, and make sure all of your referrals will be transferred over as well.

Q: Why am I getting a double dose of Walter each morning?

A: It’s possible you have subscribed using two different email addresses that are attached to the same inbox. If this is the case and you would like to receive Walter once a day, you can go ahead and unsubscribe one of the addresses by clicking “Update Email Preferences” at the bottom of the email.


Q: I haven’t gotten my stickers yet

A: Due to the pandemic, the delivery of stickers has been significantly delayed. We are working our hardest to get you your merchandise as quickly as possible.

Q: Do you ship merchandise internationally?

A: We unfortunately do not send Walter merchandise internationally due to the high shipping costs. We suggest to our most loyal non-US readers to use a US address (maybe from a friend/family member). We’re actively working on a solution so that our international readers can get our referral rewards, too.

If your questions weren’t answered here, please reach out to us at feedback@thisiswalter.com and a member of our team will follow up with you ASAP.