A: It’s super easy—just click here to sign up for and you’ll be taken to the subscribe page.
A: Sorry to see you go. You can unsubscribe using the link at the bottom of any Walter newsletter.
A: We appreciate all feedback whether it’s positive or constructive. You can fill out this quick survey here. Or you can just hit reply on any of the newsletters and we'll see your response.
A: Unfortunately, segmenting our readers by time zone is a feature not currently supported by our email service provider. We are looking into other potential solutions, and as soon as we find one that works, we’ll make a big announcement.
A: There isn’t one. One of the central goals of Walter is to maintain an unbiased, informative stance on current events.
A: Here’s a link to our archive page!
A: At the bottom of each Walter newsletter you will find your custom referral code and referral hub. The code is what you send to everyone you know and convince them to sign up for Walter, and your referral hub is where you can track your progress and rewards.
A: Scroll down to the “SHARE WALTER” section of the newsletter, from here, you can share Walter through email, social media, and more.
A: The "SHARE WALTER" section tells you how many referrals you have. Additionally, hit the "See how many referrals you have” button to access your personalized referral hub. From here, you can also see how many referrals you have, the amount of referrals needed for each prize, how many more you need for the next prize tier, and options to share Walter through email, social media, and more.
A: After someone signs up using your link, they need to confirm their email address (this ensures the email is legit). After they confirm, your referral count should be updated within a few hours. So if you’re not seeing your count updated, it means you need to bug your friends to confirm their email in their inbox.
A: When you reach a referral milestone, you will be sent an email with instructions so you can redeem your prize. If you're redeeming multiple prizes at once, you will need to send a separate email for each referral tier. If you can't find this email in your inbox or have an issue with your order, feel free to reach out to us at firstname.lastname@example.org
A: Fill our partnership request form here. Someone on our incredible brand partnerships team will contact you with more information if it seems like a good fit.
A: We’re flattered. Email email@example.com and, if we think it’s a good fit for partnership, we’ll get back to you.
A: Hope you haven’t missed us too badly!There are a few reasons why this might be happening and some ways to fix this:
If none of these are the case, email us at firstname.lastname@example.org. Feel free to catch up on any issues you’ve missed on our archive page.
A: Of course. If you scroll to the bottom of the newsletter and hit the “Update Email Preferences” button, you can switch email addresses without losing your referrals.
A: Email email@example.com with your old email address as well as the new email address you would like Walter to go to. We’ll get this updated, and make sure all of your referrals will be transferred over as well.
A: It’s possible you have subscribed using two different email addresses that are attached to the same inbox. If this is the case and you would like to receive Walter once a day, you can go ahead and unsubscribe one of the addresses by clicking “Update Email Preferences” at the bottom of the email.
A: Due to the pandemic, the delivery of stickers has been significantly delayed. We are working our hardest to get you your merchandise as quickly as possible.
A: We unfortunately do not send Walter merchandise internationally due to the high shipping costs. We suggest to our most loyal non-US readers to use a US address (maybe from a friend/family member). We’re actively working on a solution so that our international readers can get our referral rewards, too.
If your questions weren’t answered here, please reach out to us at firstname.lastname@example.org and a member of our team will follow up with you ASAP.